Water Extraction
Truck mounted and portable pumps to remove standing water from floors, carpets and basements.
Learn more24 Hour Emergency Water Damage Restoration in Scarborough
Water coming in right now? Call us any time, day or night. We stop the damage, remove the water and dry your home or business across all Scarborough postal codes.
- Answered 24/7, 365 days
- Equipment on the first visit
- Homes and businesses
- Insurance documentation
Emergency Water Damage Help, Any Time
A water emergency is anything that is actively letting water into your home or business, or water that has already spread across floors, into walls or through a ceiling. Waiting until morning usually makes the job bigger, because wet materials keep absorbing water and drywall, flooring and insulation that could have been dried end up being replaced.
Our phone is answered 24 hours a day, 7 days a week, including holidays. When you call (647) 254-1618, we will talk you through stopping the water and keeping everyone safe, then send a technician with extraction and drying equipment.
Water Emergencies We Respond To
Burst or frozen pipes
Water pouring from a wall, ceiling or under a sink. Shut the main valve first, then call. Burst pipe damage.
Flooded basement
Water coming through the foundation, floor drain or window wells, or a sump pump that stopped working. Basement flood cleanup.
Sewer backup
Dark, foul smelling water coming up through a floor drain or toilet. Keep people and pets away. Sewer backup cleanup.
Appliance leaks
A split washing machine hose, a failed water heater, or a dishwasher or fridge line that has been leaking under the floor.
Ceiling leaks
Water through the ceiling from a bathroom above, a roof leak or an ice dam. A sagging ceiling can collapse, so keep clear of it.
Storm and flood water
Water entering during heavy rain or a storm. Flood damage cleanup.
Why the First 48 Hours Matter
Water damage gets worse with time. This is roughly what happens if water is left in a building:
| Time after the water | What happens |
|---|---|
| First few hours | Water spreads across floors and under baseboards. Drywall starts wicking water upward. Furniture legs and rugs stain flooring. |
| Within 24 hours | Drywall softens, laminate and MDF swell, and a musty smell starts. Carpet pad is often no longer salvageable. |
| 24 to 48 hours | Mould can begin to grow on wet drywall, wood and carpet backing. |
| Days to weeks | Hardwood cups and buckles, subfloors and framing stay damp, and mould spreads inside wall cavities. Repairs become much larger. |
Getting the water out fast and starting drying the same day is the single biggest factor in what can be saved.
What Happens When You Call
- We answer and give you instructions. We ask what happened, where the water is coming from and whether it is clean or sewage, and help you shut off the water and stay safe.
- A technician comes to you. We bring pumps, extraction units, moisture meters, air movers and dehumidifiers so work can start on the first visit.
- Inspection and plan. We find the source, measure how far the moisture has spread and explain what can be dried and what needs to be removed.
- Water removal. Standing water is pumped out and carpets are extracted. Read more about our water extraction service.
- Drying setup and daily monitoring. Drying equipment is placed and readings are taken every day until materials are dry.
- Cleanup and repairs. Once everything is dry we clean, sanitize and rebuild what was removed.
While You Wait for Us
- Turn off the water at the main shut off valve.
- If it is safe to reach the panel from a dry spot, turn off power to the wet area.
- Take photos and video of everything before moving it.
- Move electronics, documents and small furniture to a dry room.
- Put foil or plastic under furniture legs to stop stains on carpet.
- Call your insurance company to report the loss.
Sewage or unknown water? Do not walk through it or try to clean it yourself. It can carry bacteria and other contaminants. Keep children and pets away and wait for a crew with protective equipment.
Related Services
Flooded Basement Cleanup
Water in the basement after rain, a failed sump pump or a foundation leak. Pump out, dry out, rebuild.
Learn moreSewer Backup Cleanup
Safe removal of sewage water, disinfection and replacement of contaminated materials.
Learn moreBurst Pipe and Water Leak Damage
Leak tracing, moisture mapping and repair of walls, ceilings and floors soaked by plumbing leaks.
Learn moreFlood Damage Cleanup
Cleanup after storms, overland flooding and major water events in homes and businesses.
Learn moreWater Mitigation
Fast steps that stop water from spreading and keep repair costs and mould risk down.
Learn moreFrequently Asked Questions
Do you really answer at night and on weekends?
Yes. Our line is answered 24 hours a day, 7 days a week, including statutory holidays. Water damage does not wait, so neither do we.
What should I do first when water damage happens?
Make sure everyone is safe around electricity, shut off the main water valve, take photos, move valuables to a dry area and call us. We can walk you through each step on the phone.
Is emergency water damage service more expensive?
The biggest cost driver is how much material gets wet and how long it stays wet. Starting right away usually lowers the total bill because more drywall, flooring and contents can be dried instead of replaced.
Can you start before the insurance adjuster arrives?
Yes. Insurers expect you to take reasonable steps to prevent further damage. We document everything with photos and moisture readings before and during the work so the adjuster can see what was there.
Which areas do you cover for emergency calls?
All of Scarborough, from Birch Cliff and Cliffside in the south to Malvern, Milliken and the Upper Rouge in the north, covering postal codes M1B to M1X.
Water damage in Scarborough? Call now.
We answer 24 hours a day, 7 days a week, including holidays.